Design thinking is a creative and problem-solving methodology.
It's human-centred so empathising with your users lies in its fundamentals. The aim is to define a real problem and create a solution that will improve your client's lives.
Get a clear understanding of the user's needs. That includes different exercises that make people part of the process. Here you get to know your clients, their values, fears, and goals. If your product has already existed for some time, you will find out what are the main issues users run into.
Test your prototype with users. The goal is to observe and understand what parts of your solution work and where there is room for improvement. Just a handful of testers can shed light on 90% of the issues that you will need to address. Organise the data from the tests and get to work.
Design Thinking drives innovation. It is used all over the world in many different industries. This flexible and smart method can be used by non-designers, too.
Design Thinking is in the foundation of some popular and effective ways of designing and building digital products, such as the Design Sprints. It is the modern way of creating digital products. That mindset can also be used for creating a better work environment and improving company workflows.