These days Psychoanalysis is usually perceived as a traditional industry. Only a few people outside it realise that Sigmund Freud was a cutting edge disrupter and an innovator.
Stillpoint Spaces is an international community for the psychologically curious. They have helped thousands find mental health services and have further empowered hundreds of counsellors to better run their practices.
When renowned author and counselling thought leader Aaron Balick and Stillpoint Spaces operations director Rafaela Hounder approached us with this project, they told us about their journey on this path of innovation in mental health services so far.
They wanted a strategic product partner who would help them promote the platform, expand their online presence, and help them to continue their journey empowering counsellors with technology.
We work with clients at all different stages of their journey, Stillpoint Spaces were half-way through their mission when we became involved. They had built an initial MVP of the online platform but wanted to take it to the next level, focus on the promotion of their online services, and ensure compliance with the latest secure payment regulations.
Both teams sat down in their London office and tackled the first challenge: defining a user experience strategy that would appeal to counsellors, academics, and those seeking mental health services.
Aaron told us that most psychological services are delivered in ways that disincentivise people to take them up.
If you want to find the right counsellor, the existing approach has been a case of trial and error which can get quickly very expensive. Our collective mission with the counselling gallery was to create a marketplace platform which would help those seeking mental health services make the most informed decision possible when finding their therapist.
Stillpoint Spaces mission is not only to help those seeking mental health services, but also those providing them with their practice management software.
Our first task was making the existing technology fully compliant with new SCA financial regulations. Next we rebuilt out the entire invoicing portion of the platform and then rebuilt the authentication backend.